Confidentiality Policy
At Visable, we are committed to protecting your privacy and ensuring a safe, secure experience for all our users. This Confidentiality Policy explains how we collect, use, and safeguard your personal information when you visit our storefront and use our services.
Important: We value your trust. Your personal data is never sold to third parties.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we collect details such as your name, email address, and billing information.
- Usage Data: We collect information about how you interact with our website, including pages visited and books viewed.
2. Tracking Technologies
To improve our service and provide personalized marketing, we use the following third-party services:
- Google Analytics: We use Google Analytics to understand website traffic and user behavior. This helps us optimize our storefront and reading experience. Google Analytics collect data such as IP addresses and device identifiers.
- Meta Pixel: We use Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising campaigns and provide relevant content to users on Meta platforms (Facebook and Instagram).
These tools use cookies and similar technologies to collect information about your browsing activity across different websites.
3. How We Use Your Data
Your data is used for the following purposes:
- To process transactions and provide access to your digital library.
- To improve our website functionality and user experience.
- To communicate with you regarding updates, new releases, and support requests.
- To analyze the performance of our marketing efforts.
4. Data Sharing and Security
We do not sell, rent, or trade your personal data. We only share information with third parties (like Google and Meta) as described above for analytics and advertising purposes, or with payment processors to complete your transactions securely. We implement robust security measures to protect your data from unauthorized access or disclosure.
5. Your Rights
Depending on your location (such as the EU under GDPR or California under CCPA), you may have the following rights:
- The right to access and receive a copy of your personal data.
- The right to request the deletion of your personal data.
- The right to opt-out of certain data collection and tracking.
You can manage your cookie preferences through your browser settings or by contacting our support team.
6. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact us at:
Email: support@visable.app